There are many reps that I have met through the years in direct sales that have issues with the size of orders that they receive. I have heard some complaining that their party was only XX amount or that a customer places a very small order. While we are in business to make money, I welcome every order with thanks and gratitude. What I have learned in my years in direct sales and corporate sales is that every order, no matter the size, makes a difference.
When you accept a order with grace and thanks, you are opening the door for that customer to come back to you time and again. While their orders may be small, over time frequent orders from the same person will add up to one large order (or More) from one or more other people. I love to have return customers as that truly shows that you give great service and they like you enough to continue to buy from you and maybe even receommend you to others.
Personally, I think that if you are negative about your orders, your orders will start to slow down, you will have booking difficulties and you can watch your business get harder to work.
Be thankful and gracious with every order and enjoy a healthy, happy business for many years to come. What do you think? Do you practice gratitude in your business?
image credit sxc.hu