Where are Your Habits Leading You?

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Category : Biz Tips, articles

I have a guest Blogger today. Bill Bell is one of my upline and he wrote such a great article I had to share it with you all! Thanks for the inspiration, Bill!

Where are Your Habits Leading You?

Copywrite 2010 ~ By Bill Bell

You are an accumulation of your habits. From how you get out of bed to how you shower; how you dress; how you walk, sit and talk; how you respond to the world; how you act in front of others; and how you think, you are living out your habits. Habits are necessary. They free up your mind so that you can concentrate on how to survive every day. You don’t have to think about how to drive your car so you can be on the lookout for danger while you are driving. You don’t have to think about how to walk so you can concentrate on where you are going.

Unfortunately, habits can also keep you locked in self-destructive patterns, which will limit your success. To become successful, you will need to drop bad habits and develop new ones that are in line with the life you want to live. People do not suddenly appear in the life they want to live—habits determine their outcome! What are the habits you have that are keeping you from achieving your goals? Are you always running late? Do you return phone calls within 24 hours? Do you get enough sleep? Do you speak clearly and look people directly in their eyes? Do you eat healthy meals? Ask others what they observe about you and make a list of all the behaviors that keep you from success.

Imagine what your life would be like if all those habits were their productive counterparts. What would your life be like if you ate healthy meals, exercised and got enough sleep? What would your life be like if you saved money, stopped using credit cards and paid cash for everything? What would your life be like if you stopped procrastinating, overcame your fears and began networking with people in your field? Write down the more productive habits and visualize your life as it would be if they were your habits right now.

Decide to develop four of your new habits each year, one for each quarter. Create a method that will support your new habit. What will keep you motivated? How will you remind yourself of your new habit? You could write it down on a card that you keep with you and read over several times a day. You could make it a part of your daily visualization. You could enlist the help of an accountability partner who also has habits to change. Be specific about the steps that you are willing to take in order to drop an old habit and adopt a new one. Do not be vague about how you will change your habits. Spell it out for yourself so that you can recognize situations that call for you to act out your new habit.

Once you have picked your habit for that quarter, make a 100 percent commitment to stick to it. Do not tempt yourself by making it optional every time a situation arises. If your new habit is to go to bed by 10 p.m., then go to bed at 10 p.m., even if you are not feeling tired. Just go there and relax, read a book, visualize or meditate, but don’t compromise on your new habit. If you make an exception once, you are more likely to make an exception the next time, and soon you will be back to your old habits.

Even four new habits a year will dramatically shift your life to be more in line with your vision. And the more in line it becomes, the easier the other habits are to replace because your perspective is shifting and you see more clearly how your old habits are not serving you anymore. You can do it!

Holiday Business Boosters

Category : Biz Tips

Halloween is gone and Christmas is filling the stores.

How is your Store looking?

What are you offering your customers so they will be buying from you?

There are a lot of great ideas that Direct Sellers can use to enhance
a customers shopping usages during the holidays. Here are a few easy
ones you can implement now to grow your sales, find new customers and
let your customers use your company easily.

1) Hold an open house for your local customers
2) Do a few local street fairs or craft shows
3) Offer gift baskets for quick shopping
4) Use gift wish lists and mail them to friends and family of the customer
5) Offer to wrap a gift purchase
6) Hold an Open House just for the men so they can do easy shopping for
their loved ones.
7) Mail a Thanksgiving card with a discount or free gift code to use before
the Christmas holidays
8 ) Fill a basket with some extra products you have and take it with you
when making deliveries for last minute gift ideas
9) Bundle items together and decorate them beautifully for special gift
ideas. Make shopping easy.
10) Have some inexpensive gift ideas for the kids to give to mom as you
already know what mom wants!
11) Create a flyer with special Christmas gift ideas and send it out
this week and do another one in a few weeks as well. People are
shopping now.

I hope this helps get your thoughts a buzzing! Let me know what special
ideas you have used to build your customers great holiday shopping
experience. Enjoy this special time in your direct sales business!

What is Holding You Back From Growing Your Business?

Category : Biz Tips, articles

What is Holding You Back From Growing Your Business?

We hear a lot about dream and goals. Making a Dream Board is recommended to people all the time so you can visualize your goals. Visualizing your goals will make them real and obtainable, the experts say. I have one of my own!

But a lot of us have a Fear of growing our businesses. Some part of it could be old ingrained things from our parents. Some could be the amount of work recruiting and training really means. Some could be the fact that we are so overwhelmed with other Life issues that we don’t put the time into our businesses that it take to grow it. Status Quo is ok… Is that what is holding You back?

If you feel you have these things lurking in the back ground, what can you do about it? How can you overcome the ingrained fear of success?

• Realization is step one. If you do not recognize and admit that you may be this person I wrote about above, then you will not open the doors for change.
• Write it Down! What is your fear? Acknowledge it and begin the process to change it.
• Make a plan and work to break out of your comfort zone. Taking steps to overcome every day will help in becoming comfortable with the difference.
• Find out what it will take to reach your goal. Break it down into workable sections and plan out your work.
• Work on your plan every day! Sooner than you think you will realize your goals!

I know you can do it! Enjoy your success!

—————
Copyright Chris Carroll All Rights Reserved
Chris Carroll is a sales professional that has made direct sales her business of choice and enjoys sharing with others. You can sign up for tips on managing and increasing your business at her site DirectSalesTalk. You can also find her at her business site ShopOnYourSeat If you would like to use this article for your newsletters or website, all links must be live and clickable.

Good Reasons to Continue Building Your Customer Base

Category : Biz Tips, articles

Good Reasons to Continue Building Your Customer Base

In sales when you have a large customer base and are making good income, it can be easy to stop looking and developing your customers. You are really busy taking care of your current customers and really don’t have the time to find new customers anyway. And besides, don’t you get most of your customers through referrals anyway?

Yes, I have heard all is these at one time or another. But here are some startling facts that may open your eyes.

Did you know that up to 20% of people per year move for one reason or another? Even if it is across town. If it is further, just think, that could correlate to upwards of 1/5th loss of your customer base. 20% gone.

What about the people that pass away? What about a customer that just stops buying from you for one reason or another? How about the customer that you recruited and therefore lost your sales volume on? There is a few more customers gone.

At this rate, you could be losing 20-30% of your customers each year. Even if you are swamped today, you have to remain forward thinking. By not adding clients to the pipeline, you are facing a serious loss of income in the next year to two years. Oh sure, it happens gradually and you may not notice it right away. But your orders will get smaller and smaller.

Keep your pipeline full by always talking to potential clients. Pass out the cards and catalogs and talk, talk, talk. Get phone numbers, addresses and follow up! Keep replacing customers as they drop off and you will not be looking at your numbers one day and wondering what the heck happened. Be proactive, not reactive and continue to grow your business in a healthy way!

Copyright Chris Carroll All Rights Reserved
Chris Carroll is a sales professional that has made direct sales her business of choice and enjoys sharing with others. You can sign up for tips on managing and increasing your business at her site DirectSalesTalk. You can also find her at her business site ShopOnYourSeat If you would like to use this article for your newsletters or website, all links must be live and clickable.

How to Stay Focused On Your Business Everyday

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Category : Biz Tips

How to Stay Focused On Your Business Everyday

One of the most important things for a Work At Home Business it that we HAVE to work our business everyday to stay focused. What happens if we do not do that? Well, we would not have any income coming in. I, for one, would have a problem with that… I mean the whole reason I work at home is to have income. So what can we do everyday to keep our business in the forefront without it running our lives??

Depending on the type of business that you have is going to determine if some of these are workable for you, but in general purposes, everyone should be able to do these things.

Make customer service calls. What does that mean? Stay in touch with your customers. Call someone to check and see if they are enjoying X product they bought from you. If it is makeup, make sure it is working properly, if they like the results. If it is home décor, see if they have used the product yet. Are they enjoying it? Have they gotten complements on the results? Maybe these complements are referrals that your customer can make to you. Offer a small discount for referrals.

Send your Thank You notes. Send out Birthday cards, if you keep track of your customer’s b-days. How about Thinking of You cards to those you haven’t heard from in a while? Offer a small discount on their next order. This may get an order for you.

Send out flyers for a special sale or Open House. Are you doing a booth at a local craft show or festival? Here is another reason to send out a quick flyer. Again, offer them a little discount or free gift if they mention the ad and then show up at the function.

Get on the phone to past hostesses and book parties, shows or whatever your business. Make yourself make 2-3 calls per day. Put it on the calendar.

Go in the internet and research your industry. Find articles that you can learn from.

Go to sales seminars, read sales books and how to books.

Get all of the training that you can from your company. If they run out or you have taken it all, find other sources.

Get on the internet and take advantage of all the free advertising avenues out there. Join groups and free WAHM sites. The more you get your name out there, the better your sales will increase.

Join Twitter or Facebook and learn to network your business. Look for message boards that are in your niche and network on those.

Work on your calendar. Log everything like we talked about before. You need to do this everyday. If you log it, you need to do it.

Join local groups where you can network. Again, getting your name out there is crucial for name recognition.

Doing these types of things for even a few minutes a day will keep you in the Work At Home mode. It is easy to say, “Oh, I am just going to take today off. Oh and maybe tomorrow too.” Before you know it, you have taken off more time that you have been working and what has that done for your sales? NOTHING! You have to stay in a working frame of mind to be successful.

Copyright Chris Carroll All Rights Reserved
Chris Carroll is a sales professional that has made direct sales her business of choice and enjoys sharing with others. You can sign up for tips on managing and increasing your business at her site DirectSalesTalk. You can also find her at her business site ShopOnYourSeat If you would like to use this article for your newsletters or website, all links must be live and clickable.

Customer Service and Growing Your Direct Sales Business

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Category : Biz Tips, articles

Customer Service and Growing Your Direct Sales Business

As you start to build your business one of the things that you will realize is that Customer Service will play a Large Key in the satisfaction and return rate of your customers. Repeat Customers are the back bone to many types of business and they are something that you need to nurture and satisfy. It is a very simple process and something that you will probably say, “Hey, I knew that!” Here are some tried and true methods and tips for providing excellent customer service.

Establish a return policy if the company you choose does not already have one in place. Make sure that it is in plain view, whether on your receipt or on your website, if that is where they are shopping from. Think about factors like: Who is paying shipping? Is there a time limit? Do you have a cash refund policy or exchange policy only? Whatever you decide, make sure it is easily recognizable and assessable. Just having a policy like this in force will cut down on any potentially unhappy customers.

Return phone calls with in 24 hours at the most. Try and make it sooner. If you are selling a product, the customer will want to know if that product is available, whether you can order it, and when it will be in.

Return emails with in a 24 hour period as well. Simple courtesy is at hand here. If there is a question that you cannot answer either by phone or email, then a call or email stating that you are researching it and will get back to them by such and such date is acceptable. This makes your customer know that you are a professional and that you did actually receive the message.

Make sure your customer gets a receipt with each purchase. Some companies even require 2 receipt’s be given so that in case there is a return, your customer will still have a original receipt. Make a nice logo or copy and paste a logo if possible and use that. There are several different types of software that can help you create an invoice. Making a professional impression will go a long way with people.

Always write and speak professionally. Do not use slang or business jargon. Your customers will not understand that. You want to show them that you indeed are a professional and your language skills reflect that.

Listening to your customer is very important. Hear what she is looking for. If you are not listening properly, you may suggest an item that she is not happy with or is wrong for her. You may also miss an opportunity to increase your sale. For instance, Mary says to me, “Gosh, I have such oily skin. My pores are getting larger and it makes my makeup look bad.” Now, me being a good listener heard…oily, pores and makeup. This is 3 different products that I could sell her, if not more. If I wasn’t listening properly, I may have only heard oily. I could have gone off in any direction and missed what she REALLY needed from me: Proper Cleansers, Moisturizers, and Foundation. Listening will gain you respect and will let the customer know that you are dedicated to great customer service.

Always, Always send a thank you note when appropriate. If you are in direct sales and you did a party, make sure you send the hostess a thank you note. Send little notes inside of your package if delivering or shipping to someone. Even a business card on a magnet with a thank you attached is good. You want them to remember that you are thoughtful and you appreciate their business. It will come back to you when that person is looking for your type of business again.

In the rare instance that you cannot satisfy someone, do what you can to make them happy or at least make the outcome acceptable to them. That could be making sure they get a refund, even if you don’t normally give them out. Exchanging the item for something they like better, even if you have to take a loss. And make sure you stay professional even if they make you angry or insult you, which can happen. A lot of times the person will just want to vent his frustration and anger and it may be you getting it. But that does not mean that you can respond to it. Ignore the anger and respond ONLY to the problem at hand.

Doing these simple things will insure that your customers will be satisfied with their experience with your company. And we all know that lots of happy customers in the bread and butter of our business. They will bring in referrals and continued business to you for a long time.

Copyright Chris Carroll All Rights Reserved
Chris Carroll is a sales professional that has made direct sales her business of choice and enjoys sharing with others. You can sign up for tips on managing and increasing your business at her site DirectSalesTalk. You can also find her at her business site ShopOnYourSeat If you would like to use this article for your newsletters or website, all links must be live and clickable.

Prospecting

Category : Biz Tips

The meat of our business growth.

So here is an easy question for you….
How many people did you talk to today about your business?
How many business cards did you give out or get?

Ok that was 2 questions, but can you clearly answer them?
hmmmmmmmmm??